Shipping Policy
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Shipping Methods
Standard Shipping – Delivery typically in one to five business days. Occasionally, some cross-country shipments may require more than five days.
Two Day – Delivery by the end of the second business day after an order has shipped. For example, if an order is shipped out on Monday, it will arrive on Wednesday. If the order is placed Monday night and ships out on Tuesday, it will arrive on Thursday.
Next Day – Delivery the next business day after an order has shipped. An order that ships out on Thursday with Next-Day delivery would be delivered on Friday. An order shipping out on Friday with Next Day delivery would arrive on Monday.
Shipping Changes
Shipping changes after an order is shipped, such as intercepts, address changes, and will call pick-up requests, are not always possible (depending on the carrier). Requests to change an address may be subject to a $20.00 fee per package, if accepted. RevZilla reserves the right to deny a request at any time.
Order Cancellation
Orders cannot be modified or cancelled once they have been placed as they are immediately put into our automated fulfillment system. Once all the items have been shipped and received, please reach out to our Geek Customer Service Team for help returning the order.
Package Refusals
If you choose to refuse your package, J&P Cycles may deduct all fees incurred from the refusal. These fees would be deducted from any refund owed, so that once the item is received and processed you will be refunded the total amount minus the Refusal/Return to Sender fees. This applies for domestic (US) and international orders. We strongly recommend reaching out to our customer service team if you have an issue, or setting up a return authorization where you can use our shipping label for only $9.99 (contiguous 48 States only).
PO Box Shipments
Orders shipping to PO Boxes may require 3-5 business days processing prior to shipment in order to ensure delivery via the US Postal Service. Please contact customer service for the most accurate delivery estimates. Additionally, certain oversize items may be restricted from delivery to a PO Box depending on the policies of the receiving facility.*
*If shipping to a PO box, please select the “PO Box” option during the checkout process
Military Shipping
J&P Cycles ships to all APO/FPO addresses to our military customers serving overseas. Military customers qualify for our free standard shipping rates. No free freight on oversized items. J&P Cycles ships via USPS to APO/FPO address which restricts hazardous items such as aerosols, chemicals, batteries and other regulated material that must ship via UPS ground shipping.
Due to supplier limitations, please allow an additional 3-5 business days to process your order.
International Shipping
Orders shipping to an International destination will ship using a variety of carriers from our fulfillment centers. Please allow an additional 3-5 business days to process your order.
Shipping cost to all locations is based on the actual weight or dimensional weight, whichever is applicable. For shipping charges simply add your items to the cart and select the country you are shipping too. It’s that easy!
- Some brands may not be shipped to certain destinations due to manufacturer restrictions. If you have selected an item that cannot be shipped internationally we will inform you in the checkout process on our site. If you are visiting the US we can ship any product to your hotel or any FedEx store for pickup.
International customers must pay any customs charges, VAT, Taxes and other costs in addition to the shipping charge upon receipt of the shipment.
Delivery time frames are based on when the package leaves J&P Cycles. Areas requiring customs paperwork may experience a delay for processing. We do not guarantee shipping delivery dates.
Hazardous Items
Items designated as hazardous (such as paints and chemicals) may only be shipped via ground shipping to the contiguous 48 United States.
Tires
We are currently only shipping tires to the 48 contiguous United States via Ground shipping. Please contact J&P Cycles Customer Service for shipping to Hawaii.
Oversize Items
Oversize items are currently only being shipped via Ground to the contiguous 48 United States. Oversized items include: ramps, fairings, motorcycle stands, fenders, street and dirt bike stands, certain full exhaust systems, street and cruiser handle bars, rims, seats, etc.