FAQs
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Will you special order a specific item for me?
Dennis Kirk provides over 160,000 parts for your convenience, at this time; we do not provide special order services.
Can I pick up my order at your location in Rush City?
Absolutely. To make your stop convenient, call or order on-line approximately 30 minutes prior to pick up and we will have your item(s) waiting for you. For directions & hours click here.
My item showed in stock online, but now it is out of stock
Inventory on our website product pages is updated continuously. During the checkout process, inventory will be checked real time on the items in your order. If an item has gone out of stock since it was added to your cart, you will be alerted at that time.
How long does it take for my backordered item to arrive?
Items marked backorder have not been charged to you. Most backordered items are normally shipped within 30 days. We receive shipments from our distributors on a daily basis. A Dennis Kirk representative will periodically be in contact with you to provide updates on your backorder. Feel free to check the status of your order by calling toll free 800-969-7501 Mon-Fri: 7am – 8pm CT, Sat & Sun: 7am – 6pm CT or you can send an email to info@harleydavidsonpartsandaccessories.com.